Shipping and Returns
How long does my order take to ship?
Our company processes all products within 1 to 3 business days, unless otherwise noted in the product description. Products with customization are made to order, while others can be pre-made and ready to ship. Both are handmade by Golden Days Designs in our studio. Our commitment to a fast processing time remains the same, even though your order might be customized.
Do you offer international shipping?
At this time we do not offer international shipping.
What is your return policy?
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The following items are not eligible for refund unless they have arrived in a damaged condition:
Personalized items
Custom ordered items
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery